Brooks Memorial Hospital


529 Central Avenue
Dunkirk, NY 14048
Phone Number: (716) 366-1111

Map and Directions to Brooks Memorial Hospital

The data below is based on 300 or more completed surveys with a 38% patient survey response rate.

Percent of patients who reported that their nurses "Sometimes" or "Never" communicated well.
This Hospital 8%
State Average 8%
National Average 5%
Percent of patients who reported that their nurses "Usually" communicated well.
This Hospital 23%
State Average 21%
National Average 19%
Percent of patients who reported that their nurses "Always" communicated well.
This Hospital 69%
State Average 71%
National Average 76%
Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well.
This Hospital 5%
State Average 6%
National Average 5%
Percent of patients who reported that their doctors "Usually" communicated well.
This Hospital 18%
State Average 18%
National Average 15%
Percent of patients who reported that their doctors "Always" communicated well.
This Hospital 77%
State Average 76%
National Average 80%
Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted.
This Hospital 18%
State Average 16%
National Average 11%
Percent of patients who reported that they "Usually" received help as soon as they wanted.
This Hospital 30%
State Average 28%
National Average 25%
Percent of patients who reported that they "Always" received help as soon as they wanted.
This Hospital 52%
State Average 56%
National Average 64%
Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled.
This Hospital 11%
State Average 10%
National Average 7%
Percent of patients who reported that their pain was "Usually" well controlled.
This Hospital 28%
State Average 25%
National Average 24%
Percent of patients who reported that their pain was "Always" well controlled.
This Hospital 61%
State Average 65%
National Average 69%
Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them.
This Hospital 35%
State Average 25%
National Average 21%
Percent of patients who reported that staff "Usually" explained about medicines before giving it to them.
This Hospital 18%
State Average 19%
National Average 19%
Percent of patients who reported that staff "Always" explained about medicines before giving it to them.
This Hospital 47%
State Average 56%
National Average 60%
Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean.
This Hospital 10%
State Average 11%
National Average 9%
Percent of patients who reported that their room and bathroom were "Usually" clean.
This Hospital 24%
State Average 23%
National Average 20%
Percent of patients who reported that their room and bathroom were "Always" clean.
This Hospital 66%
State Average 66%
National Average 71%
Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night.
This Hospital 17%
State Average 18%
National Average 12%
Percent of patients who reported that the area around their room was "Usually" quiet at night.
This Hospital 36%
State Average 34%
National Average 30%
Percent of patients who reported that the area around their room was "Always" quiet at night.
This Hospital 47%
State Average 48%
National Average 58%
Percent of patients at each hospital who reported that YES they were given information about what to do during recovery.
This Hospital 80%
State Average 80%
National Average 82%
Percent of patients who reported that they were not given information about what to do during their recovery at home.
This Hospital 20%
State Average 20%
National Average 18%
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest).
This Hospital 17%
State Average 12%
National Average 9%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest).
This Hospital 30%
State Average 29%
National Average 24%
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).
This Hospital 53%
State Average 59%
National Average 67%
Percent of patients who reported NO they would not recommend the hospital.
This Hospital 10%
State Average 7%
National Average 5%
Percent of patients who reported YES they would probably recommend the hospital.
This Hospital 34%
State Average 30%
National Average 26%
Patients who reported YES they would definitely recommend the hospital.
This Hospital 56%
State Average 63%
National Average 69%


Nearby Locations

New York Hospitals    |     Dunkirk Hospitals    |     Chautauqua County Hospitals